How to reset Xbox 360 | Quick and Easy Tips

Much like a regular computer, the Xbox 360 can be prone to errors such as freezing, lagging and the occasional overheating.

Should you be experiencing problems with the console, or you simply want to free up some hard drive space, you will need to know how to reset Xbox 360.

Below is a quick guide on how to get yourself back to gaming as soon as possible with a clean unit, as well as some pre-reset checks.

How to clear the Cache on Xbox 360

If you are thinking of resetting your Xbox 360 because of problems you’re experiencing while playing, you might only need to clear the temporary files in the cache that could be corrupted or damaged.

Here is how to do it:

  • From the 360 dashboard go to “Settings”, then “System”, and next “Storage”.
  • Highlight the hard drive and press the “Y” button on the controller for device options.
  • Select “Clear System Cache”, then “Yes” on the next menu.
  • Finally, reboot the unit and check if the problems persist.

How to reset Parental Controls on Xbox 360

If your unit has active parental controls they should be turned off before performing the reset. If your unit doesn’t have parental controls then please skip this section.

Here is how to remove the parental controls:

  • From the dashboard go to “Settings” then select “Family”.
  • In “Content Controls” select “Off” and you will be prompted to input the passcode.
  • If you have forgotten the passcode, then after 3 incorrect guesses it will allow you to reset the passcode by asking you for your passcode question.

Is there a reset button on Xbox 360

reset button

There has been a lot of questions regarding a reset button and I’m going to make things clear about this topic.

There is no dedicated reset button on the console, that’s the short answer.

However, there is a way to get the same result by turning off the console and then turning it back on. This will restart the system and works just as good as a reset button.

It’s quick and a very easy way for you to fix the console if it might get locked or if you get a frozen screen while you play. Try it out.

Drive Backup – Xbox 360

In the event that you do not wish to transfer any data, feel free to skip this step.

Otherwise, it’s recommended that you back up all your important files to a USB storage device.

  • Plug in the USB storage device to the console.
  • From the dashboard go to “Settings” then select “System” then “Storage”.
  • Highlight the drive you wish to backup and press “Y” on the controller for device options then select “Transfer Content”.
  • Now select the USB storage.

Xbox 360 File Backup

If you prefer to only back up certain files (such as save files), then:

  • Plugin the storage device you wish to use for the backup.
  • From the dashboard go to “Settings” then select “System” then “Storage”.
  • Select the drive where the files are located.
  • To back up game save files select “Games and Apps” and then select the game.
  • Select the save file you want and choose “Copy” and then select the storage device you want to back up to.

Obtaining the Console Serial Number

In some cases, you might be required to input the console’s serial number, so it’s best to write this down before proceeding with the reset.

  • From the dashboard go to “Settings” then select “System” and “Console Settings”.
  • Scroll down the list and select “System Info” and you will see “Console Serial Number”.

This can also be found on the console under the barcode. Write down the console serial number in preparation for the next step.

Resetting Xbox 360

xbox one console

Now you should be ready to reset the console.

Remember this is permanent and you will lose all the data that you haven’t backed up.

  • Once again from the 360 dashboard go to “Settings” then “System” and finally “Storage”.
  • Highlight the drive you wish to format and press the “Y” button on the Xbox 360 controller to display “Device Options”, then select “Format”.
  • If prompted, enter the console serial number (see the previous step for instructions on how to obtain it).

Congratulations, you should now be using a clean 360 unit with lots of storage for all your needs.

If you start experiencing problems again, or maybe you just bought a refurbished console, this process is safe to do again whenever you need it, so don’t hesitate to bookmark this page to easily find your way back!

Should you get stuck at any stage and require further help, remember that you can always reach out to Xbox support at


How do I reset an Xbox 360 to factory settings?

Watch this video to learn how to fix this.

Is there a reset button on Xbox 360?

No there is not. However, you can get the same effect by turning the console off and then turning it back on.

How do I reset the parental control on my Xbox 360?

Read this quick guide on how to fix this.